Tag: Joshua Swanson

Upside Typsy Hospitality Training Joshua Swanson

Teaching Marketing for Hospitality to Typsy

After my 2015 National Restaurant Show talk I was asked by a company called Typsy (formerly Upside) to come to Vancouver and teach their hospitality professionals about reputation¬†management. I covered how to respond to positive and negative reviews, how to remove negative reviews and how to encourage positive reviews. Here’s a quick promo and some…
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July 13, 2016 0
Yelp Reviews of Apartments Joshua Smoking

Reputation Management Theater

Originally published on the GTMA Blog. Once in a while an idea comes that’s good, but not great. So the idea festers¬†for a long time until maybe, if you’re lucky, a new version of that same idea blossoms out of a random conversation that reminds you of the first idea and lighting strikes. My digital…
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June 27, 2016 0
Best Steak Food Network

Food Network Debut on Top 5

Originally featured on the Food Network. Sometimes it really pays to be a restaurant and hospitality consultant. I was fortunate enough, while visiting and working with my client Lettuce Entertain You, to not only be treated for lunch at RPM Steak, (by far the best steakhouse I’ve ever been too), but also¬†participate in shooting a…
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February 14, 2016 0