Joshua Swanson

Teaching Marketing for Hospitality to Typsy

July 13, 2016 Digital Marketing Published Articles Restaurant Marketing Video 0
Upside Typsy Hospitality Training Joshua Swanson

After my 2015 National Restaurant Show talk I was asked by a company called Typsy (formerly Upside) to come to Vancouver and teach their hospitality professionals about reputation¬†management. I covered how to respond to positive and negative reviews, how to remove negative reviews and how to encourage positive reviews. Here’s a quick promo and some clips are below.

How should you handle negative reviews on TripAdvisor? Joshua Swanson, reputation management expert, will talk you through everything you should be doing to protect your hotel online. View the full course outline here:

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